Privacy Policy

We recognise the importance of your privacy at the endofleasecleaninginPerth and are obligated to protect your personal data with us. This Privacy Policy explains the manner in which we gather, utilise, disclose, and preserve your information whenever you access our site or utilise our clean-up services. By accessing the site, you accept the practices that are mentioned in this Policy. You need to go through it to know how we treat your information. Please also note that we can amend this Policy intermittently to meet the changes in our business practices, technology or the law. This page will include any changes, and your further usage of our site will imply that you agree to those.

In order to offer a personalised and hassle-free experience with our crew, we can gather two types of information:

• Personal Information
  This is what makes you who you are as a person. It could involve your email address, name, phone number, mailing address and payment information. We can gather this information in case you:

• Create an account on the website.
• Pay for a cleaning service or book a cleaning service.
• Sign up for newsletters or advertising.
• Fill out surveys, competitions, or feedback.
• Get in touch with us by asking questions.

The provision of personal information is a voluntary process, but some services cannot be obtained without it.

• Non-Personal Information
  This is the information that does not include your names, but it gives us an idea of how you utilise our site. It may include:

• Your IP address
• Browser type and version
• The pages accessed on the site.
• The site you left prior to visiting us
• General demographic data

These are auto-collected data that are primarily utilised in the context of service and webpage enhancement.

We utilise the input of information you give us to provide and enhance our cleaning services. In particular, we will be able to use your information to:

• Book and pay processes safely.
• Attend to the customers and answer questions regarding the company.
• Enhance our website format, design and content.
• Receive updates on their services, offers or newsletters (when you have signed in).
• Analyse the usage and preferences of customers of the business.
• Secure and ensure the functionality of the site.
• We do not and will never sell, rent, or lease your personal information to other persons.

As we do not trade/ sell your data, we may disclose the data to trusted third parties when required, including:

• Payment processors who take up secure payments for cleaning bookings.
• Firms or companies to deliver orders or provide cleaning products.
• IT and hosting companies are in charge of the site.

We are also free to reveal information under the need to obey the law, regulation, or court order, or when we think that it is necessary in order to defend our rights, fulfil our legal duty or help in investigations.

We can also provide partners or advertisers with aggregated, non-personal information (e.g., traffic trends on our websites). No personal details are attached to this information.

The website offers cookies as a user enhancer. Cookies are tiny data packages that can be stored in your computer, and they assist us in remembering your tastes and offering a personalised way of browsing. They may also allow us to:

• Identify the repeat customers.
• Monitor the site performance and traffic patterns.
• Show you what you are interested in.

The cookies can be controlled or turned off in your browser. All the same, the site can fail to operate some of its features without them. Cookies can also be used by third-party advertisers or analytics services, and such use is regulated by their privacy policies.

We value the security of your information. Data regarding individuals is kept safely and can only be accessed by the authorised staff. Payment information is transacted through safe third-party systems that adhere to the industry encryption and data security standards.

Nevertheless, these efforts do not make any approach of information conveyance through the internet or electronic storage totally safe. Thus, even though we make an effort to keep your information safe, it cannot be considered completely safe. Our advice is to be careful, like keeping your account login information secret and not using communal networks when making a transaction that is sensitive.

The site can be linked to other websites. Please remember that we do not control the privacy policies or even the content of such third-party sites. By clicking on an external link, you will be subject to the privacy policy of such a site. We would also advise you to take a look at the policies of other third-party sites.

We target people who are over 18 years old to use our cleaning services. We do not intentionally gather or save personal data of anyone who is below this age. In case we notice that we have received some information about a minor, we will delete that information immediately.

When you post something on one of the public sections of the site, like forums or comment boards, always bear in mind that whatever you post will be seen by other people. We do not control how any information that you post in them is used. One should never be careless with their personal information.

The information you disclose to us is under your control. You can:

• Unsubscribe from promotional emails by clicking on the unsubscribe link in our emails.
• Control cookies by using your browser.
• You can contact us to access, update or delete your personal information.

We can revise this Privacy Policy sometimes. Such changes will be posted on this page, and we will change the effective date. We urge you to revisit this page as often as you can to be familiar with the ways we are securing your data.

In case of any questions regarding this Privacy Policy, how your data is processed by end of lease cleaning in Perth, or if you have any questions related to the latter, you can contact us via our website.